Yes, customer service is the best! After sales service? Well above average, with quick and accurate responses to every question I asked. The dolls are exactly as pictured, very beautiful and realistic. If you want to buy a doll? Look no further, these girls are exactly what you need. Since I bought the doll during the US holiday season, my order was expected to be delayed, but it arrived on time. Needless to say, I will be a repeat customer in the future Thank you so much, I can’t thank you enough!