Yes, 10/10 customer service! I purchased this doll and made many adjustments, even after the doll was completed. The seller was very helpful and patient as he sent my requests back and forth to the manufacturer throughout the process. Even though they had to do some extra work, the quality of the doll exceeded my expectations. No creases along the body, nice twisting physics, and surprisingly low oil on the skin surface for a TPE doll. Overall, this doll turned out very well.